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Frequent Questions

Do I need a card to sign up?

It is not required. We offer a 15-day Free Trial for the plan of your choice as well as a free plan with limited features for an unlimited period.

How does the free trial work?

Register for our free version or  the 15-day Free Trial of the plan of your choice.

The only thing you need to do is complete the Sign Up form. Upon confirmation of your data, you will receive a confirmation email to activate your account. From there, the countdown begins and you will be able to access your plan without restrictions.

What happens after the trial period?

After 15 days, you can continue using MAP by paying the fee for the plan that best suits your needs.

Can I cancel at any time?

Yes, you can cancel at any time. You only need to send a request to support@myagencypal.com.  It will take at least 72 hours for it to take effect. During the trial period, you will not be charged.

MAP prices are per user?

Yes, the price is for each user according to the plan chosen.

Can you design a logo?

Indeed, we offer an in-house creative team that can fulfill all of your design requirements.

Is it easy to switch from my current booking system? How long will it take, and how much will it cost?

Our migration team are experts in helping agencies transition to MAP from their existing systems. Whether your system is an old computer in the corner of your office or integrated into your website, our specially designed tools can import your data to MAP in as little as seven days* at a flat rate of $500.

Speak to us today about how easy it is to switch!

I'm not very technical – will MAP be easy for me to use?

We take pride in offering the most intuitive, visually appealing, and user-friendly booking system on the market. If you're familiar with navigating sites like Gmail or hotmail, you'll have no difficulties.

In case you ever get stuck or forget how to perform a task, please email support@myagencypal.com and we would be happy to help.

Does your contract contain a confidentiality clause?

Yes, we imply ourselves to keep your data private and secure. Our Terms of Service contain a Confidentiality Clause.

Can I transfer my data from my current platform to MAP?

It is fairly easy to import your data through spreadsheets such as Excel or CSV.

Is it possible to link my website to MAP?

MAP offers a Web API to facilitate the integration of your website with your account. MAP provides tools for indicating which talents and materials you want your website visitors to have access to; MAP Web API will communicate this information to your website.

Does the system allow us to work away from the office?

MAP is a cloud-based application that is accessible through any browser that has an internet connection.

Is it possible to work from a mobile device?

MAP is completely mobile friendly, and we have an app available for iPhones and Androids as well.

Is there a Talent Login space where they can update their profile?

Our app allows talent to login and manage the online portfolio.

Is it possible to track packages sent?

A package can be tracked, as well as the time, date, and location of how many times it was opened.

Is it easy to search your database?

You can instantly find what you are looking for with MAP's powerful search functionality.